Frequently Asked Questions (FAQs)

How do I access my Kane Company portal?

• To access your Kane Company portal on the web, please use the following link: https://client.myadvisorlink.com/auth/users/webportal/kanecompany
• To access your Kane Company portal on your mobile device, we recommend downloading the myAdvisorLink app on your favorite app store: Apple App Store (iOS) / Google Play Store (Android)

How do I reset my password on my Kane Company portal if I’ve forgotten or would like to change it?

• To update your password on your Kane Company portal, please visit the portal’s login page (referenced above) and click on the ‘Forgot password?’ link. Click here for a direct link to update your password on desktop.

If I am unable to log into my Kane Company portal, what should I do?

• The most common reason for being unable to log into your Kane Company portal is due to an incorrect username and / or password. Your username is the email address that was registered to your unique login and your password is one you would have established after logging in for the first time and changing the temporary password that first established your login.
• If the above instructions do not work, it’s possible that the system has put a temporary lock on your login for security measures due to too many unsuccessful login attempts. If you believe that you are locked out of your portal, please contact our office at 515-270-2727 and we can remove the temporary lock for you.